Glassdoor Reveals Too Much?

Glassdoor users are contemplating leaving the platform over privacy concerns, following the company’s unilateral decision to attach real names to user profiles. While posts can still be anonymous, users voiced alarm that the policy change occurred without their consent. In addition to data privacy concerns, many feel this violates one of the primary purposes of the site—to be able to speak openly and candidly about work experiences.

Business Takeaway: For years, business owners have been carping about the effects of anonymous derogatory posts made on Glassdoor about their companies, often by disgruntled former employees (and Glassdoor’s refusal to undertake any sort of investigation). While we might debate the benefits and drawbacks of online anonymity in the abstract, this presents an interesting real-world case should, absent anonymity, Glassdoor users sour on the platform.